What shipping options do I have?
We offer Standard Flat Rate shipping or USPS Priority Mail Shipping.
Standard Flat Rate is the cheapest form of delivery at only $6.95. It can take 2-14 business days to receive your order from shipment date. Priority Mail is priced base on the weight of your order; however you will receive your order within 2-4 days of your order being processed and shipped. Overnight shipping is not available.
Please note expedited shipping options minimize delivery days, not order processing days, which may take 1-3 days.
How do I calculate my shipping and handling costs?
In order to calculate your shipping costs, simply place the item(s) in your shopping cart, go to checkout and enter your shipping address information and you can see the shipping costs for your desired item(s). Be sure to select the correct shipping method to calculate an accurate amount for your desired shipping.
What are the Shipping Costs?
Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization.
We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card charge will be adjusted accordingly for those items shipped.
In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm PST.
How long does it take to process orders?
Due to the high volume of orders we receive daily, our policy allows for up to 3-5 business days before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date.
Tracking your order
You will receive a tracking # for your order in your shipping confirmation email.
Please review the following information regarding when you can expect your order.
- Standard Flat Rate: After your order is shipped out, you should receive your order within 2-14 business days.
- USPS Priority Mail: After your order is shipped out, you should receive your order within 2-4 business days.
Please be advised that certain mail carriers do not include weekends or holidays as ship dates. To track your package, simply enter your tracking number at usps.com.
Do you ship to Canada?
We offer USPS Priority International shipping to Canada. Shipping cost is based on weight of the items ordered. It can take 7-10 business days to receive your order from shipment date.
Customer’s are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact your local customs office.
USPS’s local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.
When your order ships, we send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com.
If your international package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:
- Original and return shipping costs.
- Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments.
The amount of these charges will be subtracted from your merchandise refund.